Hello, I'm

Peter Lau

Lead Delivery & Transformation Manager

8+ years leading large-scale digital programmes across Tier-1 banks in Asia-Pacific. Specialised in multi-market delivery, Agile (SAFe) transformation, and governance of high-complexity platforms — driving measurable outcomes in speed, scalability, and operational consistency.

Agile / SAFe PMP® PSM I & II FinTech AI / LLM Python
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8+
Years Experience
APAC
Multi-market Delivery
Tier-1
Banking Programmes
SAFe
Agile Transformation

Career

Experience

Lead Delivery Manager Jan 2023 — Present
HSBC · Hong Kong
  • Leading digital delivery across multiple Asia-Pacific markets, managing a hybrid structure of Delivery Managers, a Scrum squad and cross-functional resources.
  • Institutionalised SAFe delivery practices across all squads — designed coaching programmes and sprint-level execution frameworks.
  • Redesigned the end-to-end content operating model, significantly reducing review & publishing cycle time and developer dependency.
  • Delivered major market migration programmes, consolidating fragmented content into streamlined, redesigned structures.
  • Led a mobile guidance revamp — reducing content inventory, improving readability, and cutting image production workload through standardised workflows.
  • Governed the delivery of AI-powered search capabilities.
Delivery Manager Aug 2021 — Dec 2022
HSBC · Hong Kong
  • Led an end-to-end public website revamp, coordinating cross-functional Product, Digital and IT teams across all major verticals.
  • Directed UX, Content, SEO and Delivery teams to redesign the site under a unified global template.
  • Validated improvements through A/B testing, achieving measurable uplift in click-through rates across journeys.
Project Manager Aug 2020 — Aug 2021
China Citic Bank International · Hong Kong
  • Secured executive budget approval for major digital banking programmes through project initiation and solution design.
  • Managed mobile banking delivery across scope, cost, and schedule.
  • Collaborated with IT project managers and vendors on budget control, financial tracking, and service provider payments.
Assistant Project Manager Oct 2018 — Aug 2020
Hang Seng Bank · Hong Kong
  • Delivered digital channel (mobile banking) enhancements including E-Statement, E-Ticketing, and E-MPF.
  • Performed full-cycle Business Analyst and Agile (Scrum) responsibilities across user stories, sprint planning, and UAT.
  • Coordinated UX/UI, product, and technology stakeholders to streamline requirements and improve delivery efficiency.

Expertise

Skills

🗂️
Project Governance & Risk Management
End-to-end programme governance, risk frameworks, compliance oversight across multi-market digital platforms.
🌏
Multi-market Program Delivery
Leading concurrent delivery across multiple Asia-Pacific markets with hybrid team structures and cross-border coordination.
🤝
Stakeholder & Change Management
Managing large stakeholder groups across Product, UX, Content, SEO, and Technology at Tier-1 banking scale.
⚡
Agile Delivery (Scrum / SAFe)
SAFe institutional rollout, coaching programmes, sprint execution frameworks, and performance metrics dashboards.
🤖
AI / LLM Application Design
Governing AI-powered search delivery, LLM-based model benchmarking, and prompt engineering for enterprise use cases.
🐍
Machine Learning & Python
ML model evaluation, thematic index analysis, hit-rate benchmarking — applied in MSc capstone and professional contexts.

Academic

Education

MSc in Financial Technology & Data Analytics
The University of Hong Kong
2022 — 2024
Focus areas:
Machine Learning Cybersecurity Blockchain Financial Regulations
Capstone: LLM-based thematic index evaluation — hit-rate analysis and model benchmarking.
Bachelor of Economics and Finance
The University of Hong Kong
2012 — 2015
Foundation in macroeconomics, financial markets, and quantitative analysis.

Credentials

Certifications

🏅
Project Management Professional
PMP® — PMI
🏅
Professional Scrum Master I
PSM I — Scrum.org
🏅
Professional Scrum Master II
PSM II — Scrum.org

Communication

Languages

Cantonese
Native
Mandarin
Professional
English
Professional

Let's Connect

Get In Touch

Always happy to connect with fellow professionals, collaborators, and anyone passionate about digital transformation, delivery, and fintech. Feel free to say hello.

📧 lauyiucheung@gmail.com 💼 LinkedIn